Privacy Policy

Last Updated: 14/11/2023

1. Introduction

Welcome to KB Hairloss Systems! We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

 

2. Information We Collect

 

2.1 Personal Information

When you visit our website or make a purchase, we may collect personal information, including but not limited to:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment details

 

2.2 Non-Personal Information

We may also collect non-personal information, such as:

  • IP address
  • Browser type
  • Operating system
  • Website usage data

 

3. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support
  • Sending order updates and promotional materials (with your consent)
  • Improving our website and services
  • Complying with legal obligations

 

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include secure data storage and transmission, restricted access to personal information, and regular security assessments.

 

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

 

6. Third-Party Disclosure

We may share your information with third parties for specific purposes, such as order fulfillment and payment processing. These third parties are obligated to protect your information and use it only for the purposes for which it was provided.

 

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccuracies in your personal information
  • Request the deletion of your personal information
  • Object to the processing of your personal information

 

8. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices. The latest version will be posted on our website with the effective date.

 

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us.

After hearing about the hair system from a friend of a friend, I found the number to the venue & contacted Kelly. We discussed my daughter who has suffered from trichotillomania for many years. Kelly invited us into the salon to meet us. Kelly made us feel very comfortable & welcome from the get go. She explained everything in detail, told us what time, work & costs that were involved, she also listened to any worries & questions my & my daughter had but never judged or said anything negative, she made my daughter feel easy & confident in her company. Finding Kelly & the venue is the best thing we ever did. Kelly is a lovely easygoing person but most of all an amazing hairdresser who has changed my daughters life. I would highly recommend her & her hairdressing skills to anybody.

Chris

I can’t express how much it’s meant Kelly coming into my life and making me the most beautiful wig. After starting with Alopecia Areata and acute Telogen effluvium back in January I was an absolute mess! Felt so depressed, out of control and simply miserable. I honestly didn’t know how far my hair loss was going to go and no professional could either.

Coming across Kelly on Instagram was simply my turning point ‘she gave me hope again’ Kelly was warm and positive. She made me feel instantly at ease despite my embarrassment of my hair. I felt in full control again down to style , colour , length etc and Kelly did everything she said she would with so much empathy. I feel so lucky not only to have met Kelly but for my hair loss to not got to the point that a strangers eye could tell, however I’m fully aware this could return at any point. Kelly has even said she can alter my wig and put me a fringe in if I should need to wear it again. Anyone that having hair loss problems you’ll be in safe hands with Kelly xx

Sally

Kelly has been amazing since I started my post chemotherapy hair journey with her in April this year. Cancer treatment is gruelling and of course one of the many side effects can be hair loss. For me losing my hair wasn’t the hardest part, the hardest part was coming out the other side of chemo and realising how long the regrowth process was going to take. I came across Kelly’s Instagram page by chance and instantly it gave me hope. From meeting Kelly for the first time for my consultation, it was obvious not just how extremely knowledgeable about hair loss she is but also how much she cares about helping people with their hair loss journey. She talked me through all the options available, answered all my questions and made me feel completely at ease

Tracey

I have had 3 beautiful handmade wigs from Kelly and love all of them! The real hair and quality means they look super realistic, her approach to measurement and design means they are so comfortable to wear so I can switch up my look whenever I want to! Thank you so much

Rebecca